Issuing Of Training Requirements For The Profession Real Estate Real Estate Clerk

Original Language Title: Erlassung der Ausbildungsvorschriften für den Lehrberuf Immobilienkaufmann/Immobilienkauffrau

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10. Ordination of the Federal Minister of Economics and Labour, with the training regulations for the teaching profession Immobilienkaufmann/Immobilienkauffrau shall be issued

On the basis of § 8 of the Vocational Training Act, BGBl. No. 142/1969, as last amended by the Federal Law BGBl. I No 79/2003, shall be ordered:

Teaching profession Immobilienkaufmann/Immobilienkauffrau

§ 1. The teaching profession Immobilienkaufmann/Immobilienkauffrau is set up with a teaching period of three years.

Professional profile

§ 2. Through vocational training in the course of teaching and in the vocational school, the trained apprentice is to be able to carry out the following activities in a professional, independent and self-responsible way:

1.

Serve customers, in particular requests and orders, and participate in the agreement of terms and conditions,

2.

Work in the inbox and post-exit,

3.

Manage property according to internal regulations and organize work in the conservation of the inventory,

4.

Prepare analyses and assessments of real estate objects as well as utilization concepts

5.

prepare contracts and participate in the execution of the purchase, sale, rental and lease of real estate objects,

6.

prepare and organise remediation measures,

7.

prepare the preparation of financing concepts,

8.

carry out insurance, banking and administrative matters and carry out payment transactions;

9.

participating in the payroll,

10.

Carry out administrative work by means of the operational information and communication systems,

11.

participate in company accounting and cost accounting,

12.

Create, maintain, and evaluate statistics, files and files.

Professional image

§ 3. (1) The following vocational training shall be established for the training. The skills and knowledge referred to shall be conveyed, at the latest in the teaching year referred to in each case, in such a way as to enable the apprentice to pursue qualified activities in the sense of the professional profile, which shall, in particular: Independent planning, carrying out, controlling and optimising.

Pos.

1. Year of Teacher

2. Year of Teacher

3. Year of Teacher

1

The teaching establishment

1.1

Economic position of the teaching staff

1.1.1

Basic knowledge of the organisation, communication, tasks and range of services arising from the position of the holding in the respective economic sector

Knowledge of the organisation, communication, tasks and services provided by the company's position in the respective economic sector

1.1.2

Basic knowledge of the industry position and its relations with the rest of the economy

-

-

1.1.3

-

Knowledge of the market position, the company-specific contacts with the respective clients, contractors, customers, parties, patients or clients and their behaviour

1.1.4

-

Knowledge of the location factors and customer behavior that are relevant to the operation

1.1.5

-

Knowledge of the legal form and basic knowledge of the specific legislation, as well as the consequent tasks of the teaching establishment

1.2

Facilities, occupational safety, accident prevention and environmental protection

1.2.1

Knowledge and function-oriented application of operational facilities and technical equipment and tools

1.2.2

Knowledge of the risks of accidents, first aid measures, safety rules and other relevant provisions for the protection of life and health

1.2.3

Basic knowledge of regulatory bodies, social insurance and advocacy groups, as well as the statutory provisions on labour law

1.2.4

Knowledge of the ergonomic design of the workplace

1.2.5

Knowledge of the avoidance, environmentally sound separation and disposal of waste and residues arising during operation

1.2.6

Knowledge and application of operational rules on hygiene and fire prevention

-

-

1.3

Training in the dual system

1.3.1

Knowledge of the obligations arising from the apprenticeship contract (§ § 9 and 10 of the Vocational Training Act)

1.3.2

Knowledge of the content and aim of the training, as well as essential training opportunities in this area

2

Administration, organization, communication and IT

2.1

Administration

2.1.1

Knowledge of the organizational structure, tasks, responsibilities and relationships of the individual operating areas and the relationships with non-operational companies

2.1.2

Knowledge of operational workflows

2.1.3

Creation, keeping and archiving of files, statistics, files and files

2.1.4

-

Evaluation of operational statistics and reports and decision-oriented evaluation of the results

2.2

Organisation and quality

2.2.1

Functional and functional use and maintenance of the operational, office-technical organization, work and communication equipment

2.2.2

-

-

Knowledge of the risks arising from the working environment, their insurance options and behaviour in the event of damage

2.2.3

-

Knowledge of the usual treatment and behaviour in case of complaints or complaints

Assist in the treatment of complaints or complaints

2.2.4

-

Basic knowledge of the services offered by train, post, other modes of transport and communication facilities

2.2.5

Administration and organization of appointments and/or business trips as well as pre-and post-processing of negotiations and meetings

2.2.6

Basic knowledge of quality systems

Knowledge of the usual quality management

2.2.7

Knowledge of work organisation and work design

-

2.3

Communication

2.3.1

Writing according to specific requirements and general information, writing of standard letters

2.3.2

Working with forms and pre-forms

2.3.3

Language and professional expression (German and foreign language)

2.3.4

Conduct of targeted discussions (German and foreign languages)

2.3.5

Customer-, patient-and employee-oriented communication

2.3.6

Knowledge of professional conduct towards clients, contractors, customers, parties, clients or suppliers

2.3.7

Relevant correspondence work, work at post office and exit, filing, evidence and registry

2.3.8

-

Knowledge of the subject-specific foreign-language technical expressions

2.3.9

-

Basic knowledge of the usual means and possibilities of marketing, advertising and public relations

Knowledge of the usual means and possibilities of marketing, advertising and public relations in the industry and business

2.3.10

-

Participate in the supervision and advice of clients, clients, patients or parties

2.4

EDV

2.4.1

Basic knowledge of the structure of the company EDP (application and task of the EDP in the operating organisation such as word processing, calculation, ordering, accounting and warehousing)

Knowledge of the structure of the EDP (Application and Task of the EDP in the operational organisation such as word processing, calculation, ordering, accounting and warehousing)

-

2.4.2

-

Knowledge and application of the operational facilities of the EDP (hardware, software and operating systems)

2.4.3

-

Perform workstation-specific EDP applications (such as word processing, calculation, internet, e-mail, accounting, appointment monitoring and filing)

2.4.4

Basic knowledge of the state and the development of new job-specific applications of the EDP

2.4.5

Basic knowledge of data protection

2.4.6

Creating and waiting of text modules and address files

3

Procurement and supply (work equipment, materials, goods, services)

3.1

Procurement

3.1.1

Basic knowledge of the industry and business-specific procurement opportunities and the identification of needs

Knowledge of the industry and company-specific procurement opportunities and the organisational implementation of procurement

-

3.1.2

-

-

Assisting in the identification of needs

3.1.3

-

Preparation of and participation in orders

Order Orders

3.1.4

-

Obtaining, editing and checking offers, checking order confirmations

3.1.5

-

Monitoring delivery dates

Measures in the event of delay in delivery

3.2

Anbot

3.2.1

Knowledge of operational services (goods, products, services)

3.2.2

Knowledge of the industry-specific product labelling, standards and product declaration and/or framework conditions for operational performance

3.2.3

-

Participate in the creation of anbots and/or information on the company's services

4

Operational accounting

4.1

Cost calculation and calculation

4.1.1

-

Basic knowledge of the operational costs, their impact and their impact on profitability and/or efficiency

4.1.2

-

Basic knowledge of cost accounting, calculation and/or budgeting

-

4.1.3

-

Participate in calculation work and/or budgeting

4.2

Taxes, levies and payroll accounting

4.2.1

-

Basic knowledge of operating taxes and charges

4.2.2

-

Basic knowledge of the information on payroll and payroll accounting

4.3

Accounting

4.3.1

Basic knowledge of the tasks and function of the operating accounting system

Knowledge of the tasks and function of the operating accounting system

4.3.2

-

Basic knowledge of computer-aided processes in company accounting

Knowledge of computer-aided processes in company accounting

4.3.3

-

Basic knowledge of the importance and task of inventories and inventory

4.3.4

-

Participation in the inventory or inventory

4.3.5

Carrying out operational billing, collecting, checking and controlling data

4.3.6

Preparing documents for offsetting

-

4.4

Payment transactions

4.4.1

Basic knowledge of payment transactions with suppliers, customers, authorities, postal services, money and credit institutions

Knowledge of operations-specific payment transactions with suppliers, customers, authorities, postal services, money and credit institutions

4.4.2

Basic knowledge of Kassaführung and Kassabuch

Knowledge of the cassae

4.4.3

-

-

Participation in payment transactions

4.4.4

-

-

Knowledge of the usual procedure in the event of late payment, madness

4.5

Accounting

4.5.1

Basic knowledge of the company accounting and the company accounting documents

-

-

4.5.2

Basic knowledge of bookings and quotations; performing simple, relevant work

Company booking work and creation of evaluations and statistics

4.5.3

-

Knowledge of the single account framework

5

Advanced Basic knowledge

5.1

-

-

Knowledge of the company-specific cost accounting and calculation

6

Accounting and personal accounting

6.1

-

Determining the success of trade law

6.2

-

Preparing and creating inventories and inventories

6.3

-

-

Basic knowledge of financing

6.4

-

-

Basic knowledge of the raw balance

6.5

Knowledge of payroll and payroll accounting

Participation in payroll and payroll accounting

6.6

Record, audit, control and transfer of data for payroll and payroll accounting

6.7

-

Take part in invoicing with social insurance and tax office

6.8

Knowledge of the regulations and provisions relevant to the calculation of wages and salaries (in particular collective agreements and regulations and provisions relating to staff recruitment, employment contracts, apprentices, young people, manual workers, employees, Announcements, redundancies, consensual solutions, operating arrangements, working time, holidays, sick leave, maternity protection, disability adjustment, social law, special payments, wage moderation, taxes and social security)

7

Administration and inventory and real estate

7.1

Basic knowledge of the supervision and management of real estate objects (rent, lease, property, real estate)

Knowledge of the supervision and management of real estate objects (rent, lease, property and home ownership)

Assist in the management and management of real estate objects (rent, lease, property and home ownership)

7.2

Knowledge of the management of land, buildings, housing, tenants and pachts

Participation in the management of land, building, housing, rental and pachts

7.3

-

Knowledge of the conclusion of contracts for the ownership of property, property and housing; knowledge of the termination of stock relationships and of property changes;

Take part in the conclusion of property, property and home ownership contracts; take part in the termination of stock relationships and in case of changes in ownership

7.4

Knowledge of settlement of stock relationships and residential property (especially operating costs-settlement, main rental accounts)

Participation in settlement in the case of stock relationships and home ownership (in particular operating cost statements, main rental charges)

7.5

-

Knowledge of changes in rental rates and changes in lease prices and their feasibility (such as index adjustment)

7.6

-

Knowledge of the madness, as well as of performance and eviction proceedings

Assist in the provision of performance and/or performance. Eviction actions, execution of reminders

7.7

Knowledge of the creation of real estate annonces

Participate in the creation of real estate opportunities

7.8

Basic knowledge of building technology

-

-

7.9

Processing of repair reports, preparation of required orders and testing of maintenance and maintenance orders

Prompting for maintenance orders and maintenance orders

7.10

-

-

Knowledge of operational processes in tendering, awarding and acceptance of construction services

7.11

-

-

Knowledge of environmentally friendly and energy-saving construction measures

7.12

-

Knowledge of the management of construction files

Participation in the management of construction files

7.13

Knowledge of relevant insurance options

Knowledge of claims reporting and claims settlement

Monitoring damage control

7.14

-

-

Knowledge of the possibilities of valuation of real estate by location, type, nature, use and yield

7.15

-

Knowledge of land register, certificates of land and documents

7.16

-

Knowledge of the legal basis of purchase, sale, rental, lease contracts, brokerage contract conditions

7.17

-

Knowledge of individual consulting of customers and others Consideration of financing options

Participation in advising clients and taking into account financing options

7.18

Knowledge of stock and purchase contracts

Participate in the preparation of inventory and purchase agreements

7.19

-

Knowledge of the rights and obligations of the inventor and owner

7.20

-

Monitoring and booking of payment transactions and payment transactions; loan handling

7.21

Knowledge of Plants

Plan Read

7.22

-

Knowledge of the condition of rehabilitation and development measures as well as their impact

Contribute to the development of refurbishment concepts

7.23

-

-

Knowledge of the consequential effects of land-use plans and on the possibilities for development

7.24

-

Knowledge of loan offers, conditions and alternative financing concepts

Obtaining loan offers, comparison of conditions

7.25

-

Knowledge of the conditions for support measures and the preparation of applications for support measures

Examine the conditions for support measures and prepare applications for support measures

7.26

-

Knowledge of pre- and interim financing and possibilities for refinancing

Participation in the implementation of pre-financing and interim financing as well as in the examination of the possibility of refinancing

(2) In the course of training in the professional knowledge and skills (with special attention to the requirements and requirements of the company (in order to ensure that the apprentite's personality is formed in order to provide him with the necessary skills for a specialist), he/she must be able to Key qualifications in terms of social competence (such as openness, teamwork, conflict ability), self-competence (such as self-assessment, self-confidence, self-reliance, resilience), methodological competence (such as presentation skills, rhetoric in German language, comprehensibility in the broad guidelines of the The English language) and competence for self-directed learning (such as willingness, knowledge of methods, ability to select suitable media and materials) to be conveyed.

In-force pedals

§ 4. This Regulation shall enter into force 1. Jänner 2004 in force.

Transitional provisions

§ 5. (1) The Immobilizaufmann-Training Order, BGBl. II No 159/1998, without prejudice to the provisions on examination requirements, with the expiry of 31 December 2003.

(2) Apprentices who are trained in the apprenticeship as a real estate clerk on 31 December 2003 can be trained further in accordance with the training regulations referred to in paragraph 1 above.

(3) The teaching periods completed in the course of the apprenticeship as a real estate clerk in accordance with the training regulations referred to in paragraph 1 are to be counted fully in the course of the apprenticeship in the teaching profession Immobilienkaufmann/Immobilienkauffrau (real estate clerk).

Bartenstein