(a) Any actual or prospective bidder, offeror, or contractor
who is aggrieved in connection with the solicitation, evaluation,
or award of a contract may formally protest to the Deputy Commissioner
for Agency Operations and Communications (Deputy Commissioner). Such
protests must be in writing and received in the Deputy Commissioner's
office within 10 working days after such aggrieved person knows, or
reasonably should have known, of the occurrence of the action which
is protested, unless the director finds that good cause for delay
is shown, or determines that a protest or appeal raises issues significant
to the agency's procurement practices or procedures.