Section .0200 ‑ Service Provision

Link to law: 10a - health and human services/chapter 06 - aging - programs operations/subchapter h/10a ncac 06h .0201.html
Published: 2015

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(a)  Each agency providing Volunteer Program Development

must conduct or update, or both, an annual needs assessment to determine the

need for volunteers to assist in providing services to older adults within the


(b)  If the needs assessment indicates the need for

volunteers, then the agency shall:

(1)           develop and maintain a file of potential

volunteer opportunities;

(2)           design written job descriptions for each

volunteer assignment which include job title; job responsibilities; required

training, orientation, or both regarding the assignment; date and time of

assignment; location of assignment; extent of commitment; level of on‑the‑job

supervision needed; and name of supervisor;

(3)           promote volunteer involvement through use

of the media and other public relations techniques;

(4)           interview volunteers for assessment of

skills and assignments;

(5)           develop written procedures regarding

acceptance, denial, or termination of volunteers;

(6)           negotiate time commitments from each

volunteer for each assignment;

(7)           establish and maintain a system of

recording volunteer hours;

(8)           provide orientation and training for

volunteers prior to or at time of assignment;

(9)           provide for supervision of volunteers;

(10)         monitor and evaluate volunteer assignment

and performance;

(11)         provide formal recognition of volunteers;


(12)         develop and maintain personnel files on all



History Note:        Authority G.S. 143B‑181.1(c);

Eff. February 1, 1994.