Complaint Information (Canadian Insurance Companies) Regulations

SOR/2001-373INSURANCE COMPANIES ACT
Registration 2001-10-04
Complaint Information (Canadian Insurance Companies) Regulations
P.C. 2001-1744  2001-10-04Her Excellency the Governor General in Council, on the recommendation of the Minister of Finance, pursuant to section 1021Footnote a of the Insurance Companies ActFootnote b, hereby makes the annexed Complaint Information (Canadian Insurance Companies) Regulations.

Return to footnote aS.C. 2001, c. 9, s. 465
Return to footnote bS.C. 1991, c. 47
Provision of Information

Marginal note:Information to be provided

1 For the purposes of subsections 486(4) and 487(1) of the Insurance Companies Act, the prescribed information is that the person may contact the Agency

(a) at its office at 427 Laurier Ave. West, 6th Floor, Ottawa, Ontario K1R 1B9; or
(b) through its website at www.fcac-acfc.gc.ca.

SOR/2009-63, s. 1.
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Marginal note:Manner of providing information

2 For the purposes of subsection 487(1) of the Insurance Companies Act, the prescribed manner of providing the information referred to in section 1 is by providing it

(a) in a brochure, statement of account or written statement that contains other information that is required, under that Act, to be disclosed in respect of an arrangement referred to in subsection 482(3) of that Act, a payment, credit or charge card, the cost of borrowing or any other obligation of the company under a consumer provision; or
(b) in a separate document.

SOR/2009-63, s. 1.
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3 [Repealed, SOR/2009-63, s. 1]
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